General Terms & Conditions of Sale 1. General Conditions The general conditions of sale of the boutique Hier et Aujourd’hui Sàrl apply to all orders and are subject to the following conditions. The client is informed of the general conditions of sale by a hyperlink text situated at the end of his online order. Placing an order signifies that the client accepts all the general conditions of sale. 2. Country of delivery We deliver to Switzerland and European Community countries. 3. Orders Orders are placed either by telephone or by e-mail and are confirmed only once the payment is received. 4. Payment The amount billed to the client is the total amount that appears at the bottom of the order confirmation sent by e-mail by Hier et Aujourd’hui Sàrl or made by telephone (in this case a confirmation will be sent). Payment methods accepted: - Visa - MasterCard 5. Delivery charges Delivery charges are displayed on the website in the delivery window and also at the time of confirming the order. 6. Delivery time For articles in stock the delivery time is one to three working days. If an article is not in stock then the delivery can take up to ten working days. For items with a delivery time of more than two weeks, the client is informed by e-mail that they are temporarily out of stock and then he can chose either to wait, replace the order with a similar product or cancel it. 7. Exchange and right of return Merchandise may be exchanged or returned with the original labels within ten days by post and at the purchaser’s cost, to the exception of:- Merchandise that has been worn, soiled, damaged or washed will not be taken back, Sale articles can neither be returned nor exchanged. 8. Guarantee The client’s legal rights are protected in the case of a manufacturing fault. 9. Privacy protection Clients’ personal details will only be used for the processing of their orders and for internal use as stipulated by Federal Law for the protection of information. Information will not be passed onto third parties. Only the necessary data will be kept on record. 10. Place of jurisdiction and applicable law These present general conditions of sale are subject to Swiss law and the place of jurisdiction is Aigle in the canton de Vaud, Switzerland. 11. Address Registered company address: Hier et Aujourd’hui Sàrl, route des Hôtels 18, CH-1884 Villars-sur-Ollon, Switzerland |